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Frequently Asked Questions
General
Shipping Questions
Return Questions
Preguntas frecuentes sobre la configuración
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- 02No, none of the pieces from Allumer® are plated. Argentium® Silver is already a highly scratch-resistant, brighter metal than rhodium, which is what silver is plated in to cause it to become scratch-resistant and shiny. Plated jewelry has an expiration date, unlike Argentium® Silver, which doesn't need to be plated to be brighter: simply wipe with a Microfiber Cleaning Cloth. Further cleaning details under "Jewelry Tools" page and available for purchase on "Care" tab on "Shop All".
- 03The commonly-practiced silver mining process non-certified silver sources use strips the soil and disturbs the natural environment around it, all in search of silver; this is called "strip mining" and poses grave, detrimental consequences to the environment -- It is despicable to treat the Earth like that, and will never be tolerated by Allumer®. Argentium® Silver, however, is certifiably ethical and is derived from a recycled process where no-one is exploited and the environment doesn't suffer as a consequence. In short, the Argentium® Silver Allumer® uses is derived from recycled and responsible sources, meaning it's ethically sourced.
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- 06Allumer® stands firm in it's commitment to preserve our planet and keep our carbon footprint minimized as much as possible. In order to keep our prices fair and competitive, a storefront is simply not a current venture, which ultimately would increase prices. Allumer® is exclusively online and in the future, custom work appointments can be scheduled via video consultations. (updates will be provided when available via our Contact Page).
- 07Yes! The Argentium® Silver used in pieces is kiln-hardened @ 300℃ for 1 hour; this brings out the scratch resistance of the Argentium® Silver. Then, it is followed up by an additional hardening @ 100℃ for 1 hour to bring out the tarnish resistance properties (as recommended by the Argentium® Guild).
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