Política de envío

Orders are delivered to the address provided by the customer and shipped in the manner outlined in the order summary. USPS will be the selected carrier. ​​ Customers will soon have their choice between a handful of mail carriers, but must acknowledge that selecting specific carriers and specific types of delivery, may come with shipping fees established by said carriers to use their shipping methods. Allumer® fulfils an order typically the next business day, but keep in mind, some orders might require up to 5 business days; customized or made to order items can have a work time between 1-2 weeks, depending on the intricacy of design.  ​ Upon delivery, please check the contents of delivered goods and report any issues promptly using the contact details on our "Contact" page. If the parcel appears visibly damaged, you may submit a photo of said parcel via email to allumerllc@gmail.com and we will contact you back with the appropriate course of action. (please refer to "Return Policy" page for further details.) ​ Having said that, a shipping policy is a legally binding document that is meant to establish the legal relations between Allumer® and it's customers. It is the legal framework to address different possible scenarios that may accrue, and what happens in each and every case. If Allumer® failed to mention any specific scenario that might arise, Allumer® holds no responsibility to detail how it is resolved, but rather, deal with specific scenarios not outlined on this "Shipping Policy" page in the legal manner deemed best by Allumer® to adequately handle each scenario based on the customer's concerns.